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Cat Adoption Counselor
PAWS is currently seeking a Cat Adoption Counselor for one of our off-site adoption locations in Southwest Austin. This individual will be responsible for finding great homes for our cats and kittens while creating a positive experience for prospective adopters. Applicant must have previous cat experience and some knowledge of animal health/behavior. The applicant must also be prepared to volunteer for one full shift with another PAWS adoption counselor as part of the interview process. Weekends are required. No exceptions.RESPONSIBILITIES:
Actively reaching out to and interacting with the public, specifically talking with prospective adopters to find out what they are looking for in a pet.
Interacting with and getting to know the animals in order to better match them to appropriate homes.
Working with volunteers to increase adoptions.
Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining an adoption request.
Willingness and ability to learn about cat behavior, common issues and ways to address them in order to make good adoption matches and to keep animals in homes.
Thorough cleaning of animal areas and equipment, including spot cleaning of animal and public areas throughout the day in order to prevent/minimize illness as well creating an attractive and comfortable area for the animals.
Transporting animals, cages and other equipment to and from off-site locations to our shelter in Kyle, TX.
Monitoring the health of the animals on an ongoing basis, rapidly identifying any health problems or conditions (medical or behavioral) and letting the direct manager/vet tech know of these issues.
Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
Working courteously and cooperatively with other staff members.
Potentially filling in for other areas and performing tasks/functions as needed, including helping out at special events.
SPECIFIC JOB SKILLS:
Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, compassionate, and able to get along well with a variety of people. Excellent written and oral communications skills.
Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
Ability and initiative, working with minimal supervision and direction.
Maturity, good judgment and a professional personal appearance.
Flexibility and ability to manage multiple tasks.
The ability to remain pleasant and calm even in stressful situations.
The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
The ability to learn about and understand each cat as an individual, with his or her own personality, habits, past experiences etc.
Familiarity with cats, knowledge of cat behavior or experience volunteering or working with a rescue group, humane society, foster care involvement, or other animal welfare agency/veterinary clinic are a must.
PHYSICAL REQUIREMENTS:
Physical ability to walk/stand on your feet throughout a normal workday required.
Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods weighing up to 35lbs.
Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
EDUCATION REQUIREMENTS:
High school graduation plus experience working/volunteering with cats.
Valid Texas driver's license with a good driving record and reliable transportation.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
Compensation: DOE, no health benefits offered
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
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Foster Coordinator
PAWS Shelter of Central Texas (PAWS) is seeking an outstanding candidate to fill the position of Foster Coordinator. This person will oversee the PAWS' animal foster care program, ensuring safe, efficient, and compassionate care of animals in foster care, supervision of foster volunteers and paid foster program assistant(s), necessary communication with other departments of the organization as it relates to the foster program, and other shelter operations task as assigned.
About PAWS Shelter of Central Texas: Located in Kyle, Texas PAWS is a no-kill, non-profit animal sheltering/animal welfare organization providing care to around 1,200 animals every year. PAWS is growing rapidly and we are looking forward to opening a second location in Dripping Springs in the fall of 2018.
JOB DESCRIPTIONJOB TITLE: Foster Coordinator DEPARTMENT: Shelter Operations ACCOUNTABILITY: Executive Director FUNCTION:The primary responsibility of the Foster Coordinator is for the oversight and management of the PAWS Shelter of Central Texas' foster program, ensuring safe, efficient, and compassionate care of animals in foster care, supervision of foster volunteers and paid foster program assistants, necessary communication with other departments of the organization as it relates to the foster program, and other shelter operations task as assigned. This role includes two days working in the front office alongside another staff member.
FOSTER COORDINATOR DUTIES AND RESPONSIBILITIES:
Responsible for accurate and timely record-entry including entry of medical treatments and surgeries, foster family information, statistical reporting of the program including but not limited to number and type of animals enrolled into program, number of foster homes, and reasons for animals in care.
Work with the Volunteer Coordinator to promote the development of partners for the foster program. Recruit, interview, and screen foster volunteers in coordination with the Volunteer Coordinator.
Assure that all foster volunteers and assistant staff receive the necessary training and support to perform their foster care responsibilities.
Serve as main contact for all foster homes. Manage placement and care of all foster animals.
Oversees movement of shelter animals into foster care.
Coordinate with assistant staff to ensure foster coverage seven days a week.
Properly identify all animals and ability to maintain proper paperwork and accurate control of all foster supplies.
Oversee the receiving and discharging of animals.
Oversee the scheduling of foster animals for proper vaccine and health check-ups, surgery appointments, and attendance of foster animals at offsite adoption events.
Oversee the treatment, vaccination, and medication to those animals designated for treatment.
Assist in tours, lectures, public education programs, special events and fundraising activities as needed.
Taking phone calls after hours from foster families as needed.
Perform all duties in the prescribed manner and assures the safety of oneself and others.
Responsibly communicate principles that convey and impart an understanding of the policies and procedures of PAWS Shelter of Central Texas to the public.
Treat animals humanely, with compassion and concern both on and off the job, and transmit these values to others.
Provide orientation materials to all foster and rescue volunteers plus coordinate training sessions as needed. Use and train foster volunteers on low stress restraint and handling techniques on the animals for and during treatment as well as when moving animals from and to cages.
Develop a strong, positive, and respectful working relationship with foster volunteers.
Monitor health and behavior of animals in foster care and consult with medical team or partner veterinarians as needed.
Provide accurate information and friendly professional service to the public and to coworkers in a responsive, positive, courteous, and tactful manner.
Regular and timely attendance. Weekend days will be required on a regular basis.
Advance personal knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.
This job description is not intended to be all inclusive and employees will also perform other reasonably related business duties that may be requested by the Executive Director or other management staff as required which will ensure a positive image and/or will improve the services of PAWS Shelter of Central Texas.
FRONT OFFICE DUTIES AND RESPONSIBILITIES:
Screening potential adopters, helping to match pets to adopters, and processing adoptions for animals at the shelter.
Data entry of all animals and their medical histories into our database; experience with ShelterLuv is a plus.
Basic computer knowledge, most importantly G-Suite
Daily verbal and written communication with public and staff over the phone, direct contact, and email.
Detailed and mindful cleaning of all cat areas and office
Cleaning as needed, including spot cleaning of animal and public areas throughout the day.
Maintaining a clean, organized and functional working space
Handling potentially difficult and awkward conversations with the public in a professional manner.
Ability and desire to be a team player with co-workers
Able to maintain concentration despite frequent interruptions
Able to be flexible and manage multiple tasks
Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people. Excellent written and oral communications skills.
Affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
Ability and initiative, working with minimal supervision and direction
Maturity, good judgment, and a professional personal appearance
The ability to remain pleasant and calm even in stressful situations
The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others
The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant
The ability to learn about and understand each dog/cat as an individual, with his or her own personality, bad habits, past experiences, etc.
Familiarity with animals, knowledge of animal behavior, or experience volunteering or working with a rescue group, humane society, foster care involvement, or other animal welfare agency are a plus.
QUALIFICATIONS:
Require one or more years' experience in an animal shelter or veterinary setting as a vet tech or vet tech assistant. Must have some experience with venipuncture.
Must be 18 years or older.
High school graduate or GED equivalent.
Ability to read, write, speak, spell and understand English at a level commensurate with professional job performance and to interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Valid Texas driver's license with reliable transportation
Must submit to a background check and have no felony alcohol or drug-related convictions.
Ability to communicate with the public and co-workers in a professional, pleasant, courteous, tactful, and effective manner at all times.
Must be able to work independently and be self-motivated.
Must be in good physical and mental health and be able to perform sometimes strenuous physical activity, including lifting and carrying animals weighing up to 50 pounds for short distances with the help of fellow employees.
Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems and disease symptoms, in addition to handling techniques is preferred but not required.
Allergic condition which would be aggravated through exposure or contact with animals is a disqualification.
WORKING CONDITIONS:
Full-time work week as scheduled, including weekends and holidays.
Be able to deal with an oftentimes emotion-charged public and carry a fast-paced, changing workload which at times can be stressful.
By the nature of the job there is occasional exposure to dead, sick, injured, unruly, vicious and/or dangerous animals; in addition to exposure to parasites and infectious diseases.
Employees in this position will work with or around the following chemicals: bleach, accelerated hydrogen peroxide, alcohol, and will perform the administration of medications
Willingness to attend training programs to upgrade skill levels.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to reach or feel; climb, balance, stoop, kneel and crouch.
COMPENSATION:
DOE. No benefits offered. Ability to work part-time from home after probationary period. Paid vacation after probationary period.
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Animal Care Technician
PAWS Shelter of Central Texas is a non-profit no-kill animal shelter located in both Kyle and Dripping Springs, Texas. This is a position (*at the Kyle location*) that includes both hands-on work with dogs as well as interpersonal communication and counseling the public on our adoptable animals. Some holidays and one weekend day required.
If you're a self-motivated, hard working person that loves hanging out with dogs and cats, then this job is for you!
Responsibilities include:
Must love and be able to handle dogs of all shapes, sizes and breeds! The health and happiness of our animals is Priority #1. All animals are to be treated humanely and with compassion at all times, regardless of the situation or circumstance.
Assists in the general maintenance of the facility as directed
Must be able to lift at least 50 lbs. and be on your feet for extended periods of time
Observes animals to detect injuries and or illness and notify medical staff immediately
Feeding, watering, and bathing animals
Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
Cleaning and sanitizing kennels and play yards daily
Monitoring, managing, and switching out dog play groups
Interacting with and getting to know the animals so that you’re able to have an educated conversation with potential adopters and find the best possible “fur-ever home” for our animals
Maintain positive customer experience and good public visibility
Must be METICULOUSLY clean and detail oriented
Ensure paperwork and identification on each kennel is accurate and up-to-date
Must have a good work ethic, be customer-friendly, and maintain a positive and professional attitude in the face of all kinds of situations
Must be available to work one weekend day and some holidays (rain or shine)
Additional duties may be required at the discretion of the supervisor
Experience working with dogs preferred, but not required
Must be dependable, punctual, and have reliable transportation
Specific Job Skills and Physical Abilities:
This work is performed in a kennel setting, which is often noisy. Some of the work may be physically demanding and unpleasant. Some duties may be very stressful. Employees may be exposed to injury, disease and/or infection from the animals they attend. Animals must be cared for daily, therefore shift rotation is employed, hours can be irregular and you must be available to work weekends and holidays
Employee will be required to do lifting of up to 60 pounds
Have good written and oral communication skills
Ability to read and comprehend directions, labels and description/instructions
Educational Requirements:
High School diploma or equivalent
Valid Texas driver's license with a good driving record
Send resume and cover letters in response to post.
This position will be paid based on work history and does not include health benefits.
Compensation: DOE, no health benefits offered.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
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Animal Care Technician
PAWS Shelter of Central Texas is a non-profit no-kill animal shelter located in both Kyle and Dripping Springs, Texas. This is a position (*at the Dripping Springs location*) that includes both hands-on work with dogs as well as interpersonal communication and counseling the public on our adoptable animals. Some holidays and one weekend day required.
If you're a self-motivated, hard working person that loves hanging out with dogs and cats, then this job is for you!
Responsibilities include:
Must love and be able to handle dogs of all shapes, sizes and breeds! The health and happiness of our animals is Priority #1. All animals are to be treated humanely and with compassion at all times, regardless of the situation or circumstance.
Assists in the general maintenance of the facility as directed
Must be able to lift at least 50 lbs. and be on your feet for extended periods of time
Observes animals to detect injuries and or illness and notify medical staff immediately
Feeding, watering, and bathing animals
Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
Cleaning and sanitizing kennels and play yards daily
Monitoring, managing, and switching out dog play groups
Interacting with and getting to know the animals so that you’re able to have an educated conversation with potential adopters and find the best possible “fur-ever home” for our animals
Maintain positive customer experience and good public visibility
Must be METICULOUSLY clean and detail oriented
Ensure paperwork and identification on each kennel is accurate and up-to-date
Must have a good work ethic, be customer-friendly, and maintain a positive and professional attitude in the face of all kinds of situations
Must be available to work one weekend day and some holidays (rain or shine)
Additional duties may be required at the discretion of the supervisor
Experience working with dogs preferred, but not required
Must be dependable, punctual, and have reliable transportation
Specific Job Skills and Physical Abilities:
This work is performed in a kennel setting, which is often noisy. Some of the work may be physically demanding and unpleasant. Some duties may be very stressful. Employees may be exposed to injury, disease and/or infection from the animals they attend. Animals must be cared for daily, therefore shift rotation is employed, hours can be irregular and you must be available to work weekends and holidays
Employee will be required to do lifting of up to 60 pounds
Have good written and oral communication skills
Ability to read and comprehend directions, labels and description/instructions
Educational Requirements:
High School diploma or equivalent
Valid Texas driver's license with a good driving record
Send resume and cover letters in response to post.
This position will be paid based on work history and does not include health benefits.
Compensation: DOE, no health benefits offered.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
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Offsite Dog Adoption Counselor
PAWS is currently seeking an Offsite Dog Adoption Counselor. This applicant will be responsible for finding great homes for our pets while creating a positive experience for prospective adopters at our satellite locations. Applicant must have previous dog experience and some knowledge of animal health/behavior. The applicant must also be prepared to volunteer for one full shift with another PAWS adoption counselor as part of the interview process. Weekends are required. No exceptions.RESPONSIBILITIES:
• Actively reaching out to and interacting with the public, specifically talking with prospective adopters to find out what they are looking for in a pet.
• Interacting with and getting to know the animals in order to better match them to appropriate homes.
• Working with volunteers to increase adoptions.
• Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining an adoption request.
• Willingness and ability to learn about animal behavior, common issues and ways to address them in order to make good adoption matches and to keep animals in homes.
• Thorough cleaning of animal areas and equipment, including spot cleaning of animal and public areas throughout the day in order to prevent/minimize illness as well creating an attractive and comfortable area for the animals.
• Transporting animals, cages and other equipment to and from offsite locations to our shelter in Kyle, TX via van or bus.
• Monitoring the health of the animals on an ongoing basis, rapidly identifying any health problems or conditions (medical or behavioral) and letting the direct manager/vet tech know of these issues.
• Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
• Working courteously and cooperatively with other staff members.
• Potentially filling in for other areas and performing tasks/functions as needed, including helping out at special events.
SPECIFIC JOB SKILLS:
• Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, compassionate, and able to get along well with a variety of people. Excellent written and oral communications skills.
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
• Ability and initiative, working with minimal supervision and direction.
• Maturity, good judgment and a professional personal appearance.
• Flexibility and ability to manage multiple tasks.
• The ability to remain pleasant and calm even in stressful situations.
• The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
• The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
• The ability to learn about and understand each animal as an individual, with his or her own personality, habits, past experiences etc.
• Familiarity with animals, knowledge of dog and cat behavior or experience volunteering or working with a rescue group, humane society, foster care involvement or other animal welfare agency/veterinary clinic are a must.
PHYSICAL REQUIREMENTS:
• Physical ability to walk/stand on your feet throughout a normal workday required.
• Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods weighing up to 45lbs.
• Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
EDUCATION REQUIREMENTS:
•High school graduation plus experience working/volunteering with cats.
•Valid Texas driver’s license with a good driving record and reliable transportation.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
Compensation: DOE, no health benefits offered
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
**ATTENTION: Only .doc or .pdf files accepted. Files formatted as .docx will be rejected.**
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
**ATTENTION: Only .doc or .pdf files accepted. Files formatted as .docx will be rejected.**
Drop files here or
Max. file size: 512 MB.
Veterinary Technician
PAWS Shelter of Central Texas is a No-Kill shelter for dogs and cats and is seeking an experienced Veterinary Technician to work with both our cats and dogs at our Kyle Shelter (500 FM 150 - Kyle, TX). This individual must be self-motivated and reliable and MUST BE ABLE to administer vaccinations, subcutaneous fluids, medications, draw blood and perform general physical examinations on all dogs and cats. Must be able to work weekends. If you want to make a difference in animal's lives then please apply. **Training available for the right candidate.
Duties Include:
• Administering medications and treatments to sick animals, as well as giving routine vaccinations and preventatives.
• Assisting with high volume spay/neuter.
• Detailed and mindful cleaning of animal kennels, cages, and workspace.
• Experience with venipuncture, SQ injections, oral medications and are able to easily observe signs of illness in dogs and cats.
• Assisting Foster Coordinator in scheduling foster animals for booster vaccinations, surgery, and other medical treatments.
• Data entry of animals and their medical histories into our database; experience with Shelterluv and Google Docs is a plus.
• Daily verbal and written communication with public and staff over the phone, direct contact, and email.
• Maintaining a clean, organized and functional working space.
• Able to work independently, self-manage, and go above and beyond.
• Handling potentially difficult and awkward conversations with the public in a professional manner. Able to maintain concentration despite frequent interruptions.
• Able to be flexible and manage multiple tasks.
• Being comfortable with handling animals that may be stressed or fractious.
• Being comfortable with being scratched or bitten.
• Have utmost compassion for animals in our care.
This position requires outstanding written and verbal communication abilities, a strong desire to be a team player and great organizational skills.
Weekends and holidays are required, no exceptions.
Please send a cover letter along with a resume if you'd like to be a part of our amazing team.
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Office Administrator / Adoption Counselor
PAWS is looking for a team member with a solid work ethic, critical thinking skills, and passion for animal welfare for our Dripping Springs office. This role requires an individual with great communication, customer service (for humans and pets), and strong data entry and written skills. Our service to these precious animals is to ensure we do everything we can to keep them well organized so that they can receive all necessary veterinary care and find homes quickly with accurate details about their lives. This position requires proficiency in email, phone, and in-person communication with potential adopters, as well as individuals seeking information about animal welfare, among other things. If you’re a person who wants to put your meticulous nature and interpersonal aptitude towards a great cause, we want to hear from you!
This is a full-time position at our Dripping Springs shelter (2965 FM 165, Dripping Springs) that requires weekends and some holidays.
Duties Include:
• Screening potential adopters, helping to match pets to adopters, and processing adoptions
• Data entry of all animals and their medical histories into our database; experience with ShelterLuv is a plus.
• Basic computer knowledge, most importantly Google Apps.
• Daily verbal and written communication with public and staff over the phone, direct contact or email.
• Daily cleaning requirements for public areas, front office and cat room.
• Handling potentially difficult and awkward conversations with the public in a professional manner.
• Ability to accomplish tasks in an inherently distracting environment.
• Maintaining a clean, organized and functional working space.
• Able to be flexible and manage multiple tasks.
• Affection and concern for animals and a willingness to accommodate animals in the workplace.
• Maturity, good judgment and a professional personal appearance.
• The ability to decline adopters, firmly when necessary, without becoming aggressive or unpleasant.
• The ability to learn about and understand each dog/cat as an individual.
• Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining a request.
• Willingness and ability to learn about dog and cat behavior, common issues, and ways to address them in order to make good adoption matches and to keep animals in homes.
• Treating all animals humanely, properly and with compassion at all times, regardless of the situation.
• Being comfortable with handling animals that may be stressed or fractious, which could lead to bites or scratches. Physical requirements:
• Physical ability to walk/stand on your feet throughout a normal workday required.
• Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods.
• Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
Educational Requirements:
• High school graduation
• Experience working with animals is a plus, willing to train the right person
• Valid Texas driver's’ license and a clean driving record
• Previous work with rescue groups or humane societies a plus, but not required
• This position requires outstanding written and verbal communication abilities, critical thinking skills, a strong work ethic, and meticulous organization.
• Reliable personal transportation is required.
Please send a cover letter along with a resume if you'd like to be a part of making a better Central Texas for dogs and cats in need.
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ANIMAL CARE SUPERVISOR - KYLE The Animal Care Supervisor position requires someone who is highly organized, has great attention to detail, and possesses wonderful customer service skills. Some specific duties include, but are not limited to:
• Train, hire, and supervise kennel staff
• Assign tasks from Daily Cleaning List
• Create cleaning projects as needed
• Routinely check on cleanliness of: pets, runs/cages, kennel area, hospital
• Alert veterinary technicians to changes in pets' appearances and/or behaviors - teach staff to do the same
• Draft monthly schedule for kennel department with approval from Operations Manager
• Maintain proper communication with other departments throughout the day to ensure client satisfaction
• Help with repairs/maintenance of kennel area and equipment as needed and identify areas that will require major repairs for budgeting purposes
• Assists in the general maintenance of the facility as directed and as needed
• May be required to operate shelter vehicles for off-site purposes
• Employee will be required to do lifting of up to 60 pounds
• Have good written and oral communication skills
• Ability to read and comprehend directions, labels and description/instructions
• Coordinates with Operations Manager when schedule overlap occurs with front office to avoid overtime and planning for events and vacations
The Kennel Supervisor reports to the Operations Manager. This position requires working 32-40 hours per week in a shelter kennel environment with all levels of temperaments. Must be able to handle reactive dogs & dogs with behavioral issues, including aggression. We are a true no kill facility & are looking for someone with the same mission to perform daily tasks & put the dogs' needs 1st. Must be an independent person that is a self starter & follows direction, while not being afraid to make & carry out approved suggestions. The Kennel Supervisor works closely with direction from Operations Manager in all aspects of the kennel.
ADMINISTRATIVE RESPONSIBILITIES:
Personnel
• Assists in interviewing and assists with training new employees. Supervises personnel in the proper cleaning and animal handling techniques. Leadership
• Encourages skills development in subordinate staff through training and behavior modeling. Provides scheduled performance appraisals and provides counseling when needed.
Inventory and Equipment Maintenance
• Contacts appropriate vendors / workers / volunteers to complete needed repairs. Coordinates repairs with Operations Manager if needed. Supervisory duties
• Responsible for supervision of all kennel staff, community service, and volunteers. Advises Operations Manager of any and all conflicts that may arise.
• Coordinates with Volunteer Coordinator on projects where volunteer assistance is needed
FACILITY RESPONSIBILITIES:
Kennel Sanitation
• Responsible for maintaining kennel sanitation and cleanliness standards in accordance with recommendations from Texas Department of State Health Services and by the Standard Operating Procedures established by PAWS.
Facility Maintenance
• Oversees building and facility maintenance.
• Organizes projects with the help of the Operations Manager. Advises and takes direction from Operations Manager for large projects over $100.
ANIMAL CARE RESPONSIBILITIES:
Daily Care
• Responsible for the daily feeding, watering and care of all animals in the shelter.
• Ensures that sick and/or injured animals are separated from healthy ones.
Adoption
• Coordinates with the veterinary technicians to insure the health of adoptable animals.
• Advises veterinary technicians when animals show symptoms of disease.
Behavior
• Advises Operations Manager on any aggression issues noted in dogs.
• Recognizes and takes action when signs of kennel stress, food/toy aggression are noted.
• Keeps staff informed by adding behavior notes to EODR when needed.
• Updates front office staff's behavior board when needed.
• Coordinates with PAWS Trainer when the need arises after consulting Operations Manager.
This work is performed in a kennel setting, which is often noisy. Some of the work may be physically demanding, intense and challenging. Employees may be exposed to injury, disease and/or infection from the animals they attend. Animals must be cared for daily, therefore shift rotation is employed, hours can be irregular and you must be available to work weekends and holidays.
EXPERIENCE REQUIREMENTS:
• Six months of paid work experience handling animals in an animal hospital, shelter, or related animal facility.
• The ability to work humanely with aggressive, frightened animals is necessary.
• Previous management of a team is preferred.
Educational Requirements:
• High School diploma or equivalent
• Valid Texas driver's license with a good driving record
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Front Office Administrator / Backup Veterinary Assistant
This is a unique position that we are hoping to find the right team member to fill. The primary role for this position is for our Dripping Springs office as an administrator/adoption counselor. This role requires an individual with great communication, customer service (for humans and pets), and strong data entry and written skills. Our service to these precious animals is to ensure we do everything we can to keep them well organized so that they can receive all necessary veterinary care and find homes quickly with accurate details about their lives. This position requires proficiency in email, phone, and in-person communication with potential adopters, as well as individuals seeking information about animal welfare, among other things.
The secondary role is to assist as a backup veterinary assistant. The majority of the medical work is done by our Head of Medical and another veterinary assistant. We are seeking someone with veterinary clinic or shelter knowledge that can assist on Fridays with administering pre-prescribed medications and handling any small medical needs that may arise (potentially including vaccinations, blood draws for testing, wound care). Additionally, this person would be trained to help our recovery team on Wednesdays during our spay and neuter clinic.
This position, and our team, needs someone with a solid work ethic, excellent critical thinking skills, and passion for animal welfare. If you’re a person who wants to put your meticulous nature and ambition to create a better Central Texas for homeless pets towards a great cause, we want to hear from you!
This is a full-time position at our Dripping Springs shelter (2965 FM 165, Dripping Springs) that requires weekends and some holidays.
Duties Include:
• Screening potential adopters, helping to match pets to adopters, and processing adoptions
• Data entry of all animals and their medical histories into our database; experience with ShelterLuv is a plus.
• Basic computer knowledge, most importantly Google Apps.
• Daily verbal and written communication with public and staff over the phone, direct contact or email.
• Daily cleaning requirements for public areas, front office and cat room.
• Handling potentially difficult and awkward conversations with the public in a professional manner.
• Ability to accomplish tasks in an inherently distracting environment.
• Maintaining a clean, organized and functional working space.
• Able to be flexible and manage multiple tasks.
• Affection and concern for animals and a willingness to accommodate animals in the workplace.
• Maturity, good judgment and a professional personal appearance.
• The ability to decline adopters, firmly when necessary, without becoming aggressive or unpleasant.
• The ability to administer medications, vaccinations, and other minor routine veterinary care.
• Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining a request.
• Treating all animals humanely, properly and with compassion at all times, regardless of the situation.
• Being comfortable with handling animals that may be stressed or fractious, which could lead to bites or scratches. Physical requirements:
• Physical ability to walk/stand on your feet throughout a normal workday required.
• Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods.
• Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
Educational Requirements:
• High school graduation
• 6+ months veterinary clinic or shelter medicine experience. *May be willing to train the right person
• Valid Texas driver's’ license and a clean driving record
• Previous work with rescue groups or humane societies a plus, but not required
• This position requires outstanding written and verbal communication abilities, critical thinking skills, a strong work ethic, and meticulous organization.
• Reliable personal transportation is required.
Please send a cover letter along with a resume if you'd like to be a part of making a better Central Texas for dogs and cats in need.
**ATTENTION: Only .doc or .pdf files accepted. Files formatted as .docx will be rejected.**
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PAWS Shelter Marketing/Volunteer Coordinator
Job Description:
At PAWS Shelter of Central Texas, we attribute much of our success to the strength of our marketing and volunteer programs. This position will contribute to existing marketing/Volunteer programs, while assisting with the development of new initiatives aligned with company mission and strategic plan. This individual will have prior experience with a wide range of marketing/volunteer functions, including communications, advertising, branding, digital marketing, and social media. The marketing/volunteer coordinator must be an organized multitasker able to handle many diverse projects at once and meet tight deadlines.
Objectives:
• Assist in the development and implementation of the company’s brand strategy and volunteer programs
• Ensure all marketing efforts serve to achieve immediate and long-term business goals, identifying and executing improvements for processes, content, and increase public image and presence and increase the capacity of the volunteer program.
• Prepare marketing/volunteer activity reports and metrics for measuring program success thru Social Media analytics, ShelterLuv reports and DonorView and PAWS KPI’s.
• Provide market research, forecasts, competitive analyses, campaign results, and consumer trends
• Support the maintenance and development of internal tools, including a credentials database, tracking capability and marketing/volunteer contact directory.
• Further knowledge and education regularly through workshops, research, and seminars, and share best practices, and local marketing/volunteer ideas and tactics with the team.
Daily and Monthly Responsibilities:
• Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data from current data bases internal and external - i.e., Facebook, Instagram, TikTok, Twitter, Constant Contact.
• Support the Executive Director and General Manager in evaluating and establishing the marketing/volunteer plan and strategy by assembling and analyzing current programs, setting objectives, planning and organizing promotional presentations, and updating calendars to ensure proper forecasting.
• Communicate campaign objectives, timelines, and deliverables to Executive Director and General Manager and provide instructions for use or promotion along with timelines of program launches.
• Plan and manage the annual marketing/volunteer calendar by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists for direct mail or events as needed along with offering volunteer orientations as needed.
• Maintain and inventory of marketing/volunteer support materials, ensuring all resources are current and accurate, and coordinate the creation of new materials as needed (rack cards, program info cards, event flyers, etc)
• Maintain a Media/Volunteer Directory and expand the contacts to include all counties in Central Texas that we serve to include, newspapers, online calendars, TV, Radio and social media platforms.
• Set up an auto posting mechanism through on line software for all content going to donor base, general public, Management on a weekly/monthly basis determined by the annual marketing calendar.
• Develop and define the Voice of PAWS Shelter messaging and ensure it is in line and on brand with the mission and the strategic plan of the origination.
• Identify marketing partners/volunteers and stakeholders that can be explored for co-marketing events or programs – Vet Clinics, Restaurants, Sponsorship opportunities.
• Develop and expand our presence and volunteer opportunities within all the local communities we support thru introductions, direct mail, postcards, or other communication mechanism available.
• Utilize all resources such as Chamber memberships to engage the public with current programs through weekly newsletters or in person meetings/events.
• Develop and implement a volunteer social media program based on the Best Friends models to gather content and keeping organizations relevant in the marketplace.
• This position will be responsible for refining and evolving our social media presence to continue offering engaging content across all social platforms and communities through a volunteer Social Media team.
• Create content for social media * Write a creative copy for social media posts and incorporate content (pictures and videos) * Create social media events * Create content customized for external groups that align with the brand and marketing.
Skills and Qualifications:
• Bachelor’s degree in marketing, advertising, or communications
• Past work experience as a marketing/volunteer coordinator or similar role.
• Knowledge of traditional and digital marketing, content marketing, and social media marketing
• Experience with research using data analytics software
• Excellent writing, communication, and presentation skills
• Proficiency in full Microsoft Office suite, especially with Excel and PowerPoint and Google Docs.
Preferred Qualifications:
• Familiarity with content management systems (CMS) and customer relationship management (CRM) tools - needs to be developed
• Working knowledge of HTML and design and email software
• Experience working with budgets and forecasting
**ATTENTION: Only .doc or .pdf files accepted. Files formatted as .docx will be rejected.**
