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Cat Adoption Counselor
PAWS is currently seeking a Cat Adoption Counselor for one of our off-site adoption locations in Southwest Austin. This individual will be responsible for finding great homes for our cats and kittens while creating a positive experience for prospective adopters. Applicant must have previous cat experience and some knowledge of animal health/behavior. The applicant must also be prepared to volunteer for one full shift with another PAWS adoption counselor as part of the interview process. Weekends are required. No exceptions.RESPONSIBILITIES:
Actively reaching out to and interacting with the public, specifically talking with prospective adopters to find out what they are looking for in a pet.
Interacting with and getting to know the animals in order to better match them to appropriate homes.
Working with volunteers to increase adoptions.
Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining an adoption request.
Willingness and ability to learn about cat behavior, common issues and ways to address them in order to make good adoption matches and to keep animals in homes.
Thorough cleaning of animal areas and equipment, including spot cleaning of animal and public areas throughout the day in order to prevent/minimize illness as well creating an attractive and comfortable area for the animals.
Transporting animals, cages and other equipment to and from off-site locations to our shelter in Kyle, TX.
Monitoring the health of the animals on an ongoing basis, rapidly identifying any health problems or conditions (medical or behavioral) and letting the direct manager/vet tech know of these issues.
Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
Working courteously and cooperatively with other staff members.
Potentially filling in for other areas and performing tasks/functions as needed, including helping out at special events.
SPECIFIC JOB SKILLS:
Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, compassionate, and able to get along well with a variety of people. Excellent written and oral communications skills.
Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
Ability and initiative, working with minimal supervision and direction.
Maturity, good judgment and a professional personal appearance.
Flexibility and ability to manage multiple tasks.
The ability to remain pleasant and calm even in stressful situations.
The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
The ability to learn about and understand each cat as an individual, with his or her own personality, habits, past experiences etc.
Familiarity with cats, knowledge of cat behavior or experience volunteering or working with a rescue group, humane society, foster care involvement, or other animal welfare agency/veterinary clinic are a must.
PHYSICAL REQUIREMENTS:
Physical ability to walk/stand on your feet throughout a normal workday required.
Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods weighing up to 35lbs.
Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
EDUCATION REQUIREMENTS:
High school graduation plus experience working/volunteering with cats.
Valid Texas driver's license with a good driving record and reliable transportation.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
Compensation: DOE, no health benefits offered
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
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Foster Coordinator
PAWS Shelter of Central Texas (PAWS) is seeking an outstanding candidate to fill the position of Foster Coordinator. This person will oversee the PAWS' animal foster care program, ensuring safe, efficient, and compassionate care of animals in foster care, supervision of foster volunteers and paid foster program assistant(s), necessary communication with other departments of the organization as it relates to the foster program, and other shelter operations task as assigned.
About PAWS Shelter of Central Texas: Located in Kyle, Texas PAWS is a no-kill, non-profit animal sheltering/animal welfare organization providing care to around 1,200 animals every year. PAWS is growing rapidly and we are looking forward to opening a second location in Dripping Springs in the fall of 2018.
JOB DESCRIPTIONJOB TITLE: Foster Coordinator DEPARTMENT: Shelter Operations ACCOUNTABILITY: Executive Director FUNCTION:The primary responsibility of the Foster Coordinator is for the oversight and management of the PAWS Shelter of Central Texas' foster program, ensuring safe, efficient, and compassionate care of animals in foster care, supervision of foster volunteers and paid foster program assistants, necessary communication with other departments of the organization as it relates to the foster program, and other shelter operations task as assigned. This role includes two days working in the front office alongside another staff member.
FOSTER COORDINATOR DUTIES AND RESPONSIBILITIES:
Responsible for accurate and timely record-entry including entry of medical treatments and surgeries, foster family information, statistical reporting of the program including but not limited to number and type of animals enrolled into program, number of foster homes, and reasons for animals in care.
Work with the Volunteer Coordinator to promote the development of partners for the foster program. Recruit, interview, and screen foster volunteers in coordination with the Volunteer Coordinator.
Assure that all foster volunteers and assistant staff receive the necessary training and support to perform their foster care responsibilities.
Serve as main contact for all foster homes. Manage placement and care of all foster animals.
Oversees movement of shelter animals into foster care.
Coordinate with assistant staff to ensure foster coverage seven days a week.
Properly identify all animals and ability to maintain proper paperwork and accurate control of all foster supplies.
Oversee the receiving and discharging of animals.
Oversee the scheduling of foster animals for proper vaccine and health check-ups, surgery appointments, and attendance of foster animals at offsite adoption events.
Oversee the treatment, vaccination, and medication to those animals designated for treatment.
Assist in tours, lectures, public education programs, special events and fundraising activities as needed.
Taking phone calls after hours from foster families as needed.
Perform all duties in the prescribed manner and assures the safety of oneself and others.
Responsibly communicate principles that convey and impart an understanding of the policies and procedures of PAWS Shelter of Central Texas to the public.
Treat animals humanely, with compassion and concern both on and off the job, and transmit these values to others.
Provide orientation materials to all foster and rescue volunteers plus coordinate training sessions as needed. Use and train foster volunteers on low stress restraint and handling techniques on the animals for and during treatment as well as when moving animals from and to cages.
Develop a strong, positive, and respectful working relationship with foster volunteers.
Monitor health and behavior of animals in foster care and consult with medical team or partner veterinarians as needed.
Provide accurate information and friendly professional service to the public and to coworkers in a responsive, positive, courteous, and tactful manner.
Regular and timely attendance. Weekend days will be required on a regular basis.
Advance personal knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.
This job description is not intended to be all inclusive and employees will also perform other reasonably related business duties that may be requested by the Executive Director or other management staff as required which will ensure a positive image and/or will improve the services of PAWS Shelter of Central Texas.
FRONT OFFICE DUTIES AND RESPONSIBILITIES:
Screening potential adopters, helping to match pets to adopters, and processing adoptions for animals at the shelter.
Data entry of all animals and their medical histories into our database; experience with ShelterLuv is a plus.
Basic computer knowledge, most importantly G-Suite
Daily verbal and written communication with public and staff over the phone, direct contact, and email.
Detailed and mindful cleaning of all cat areas and office
Cleaning as needed, including spot cleaning of animal and public areas throughout the day.
Maintaining a clean, organized and functional working space
Handling potentially difficult and awkward conversations with the public in a professional manner.
Ability and desire to be a team player with co-workers
Able to maintain concentration despite frequent interruptions
Able to be flexible and manage multiple tasks
Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people. Excellent written and oral communications skills.
Affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace.
Ability and initiative, working with minimal supervision and direction
Maturity, good judgment, and a professional personal appearance
The ability to remain pleasant and calm even in stressful situations
The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others
The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant
The ability to learn about and understand each dog/cat as an individual, with his or her own personality, bad habits, past experiences, etc.
Familiarity with animals, knowledge of animal behavior, or experience volunteering or working with a rescue group, humane society, foster care involvement, or other animal welfare agency are a plus.
QUALIFICATIONS:
Require one or more years' experience in an animal shelter or veterinary setting as a vet tech or vet tech assistant. Must have some experience with venipuncture.
Must be 18 years or older.
High school graduate or GED equivalent.
Ability to read, write, speak, spell and understand English at a level commensurate with professional job performance and to interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Valid Texas driver's license with reliable transportation
Must submit to a background check and have no felony alcohol or drug-related convictions.
Ability to communicate with the public and co-workers in a professional, pleasant, courteous, tactful, and effective manner at all times.
Must be able to work independently and be self-motivated.
Must be in good physical and mental health and be able to perform sometimes strenuous physical activity, including lifting and carrying animals weighing up to 50 pounds for short distances with the help of fellow employees.
Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems and disease symptoms, in addition to handling techniques is preferred but not required.
Allergic condition which would be aggravated through exposure or contact with animals is a disqualification.
WORKING CONDITIONS:
Full-time work week as scheduled, including weekends and holidays.
Be able to deal with an oftentimes emotion-charged public and carry a fast-paced, changing workload which at times can be stressful.
By the nature of the job there is occasional exposure to dead, sick, injured, unruly, vicious and/or dangerous animals; in addition to exposure to parasites and infectious diseases.
Employees in this position will work with or around the following chemicals: bleach, accelerated hydrogen peroxide, alcohol, and will perform the administration of medications
Willingness to attend training programs to upgrade skill levels.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to reach or feel; climb, balance, stoop, kneel and crouch.
COMPENSATION:
DOE. No benefits offered. Ability to work part-time from home after probationary period. Paid vacation after probationary period.
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Kennel Technician - Part Time
This position is part time (20-25hrs +/-)
Animals must be cared for daily, therefore shift rotation is employed, hours can be irregular and you must be available to work weekends and holidays.
Primary duties involve the care of the animals and the maintenance of our facility. Kennel technicians are responsible for feeding, letting out, exercising, cleaning up after (inside and out) and bathing the animals in our care. Daily activity sheets are to be followed and turned in at the end of each day to the kennel manager.
Responsibilities include:
Cleans and disinfects areas occupied or used by animals
Assists in the general maintenance of the facility as directed
Feeds and waters the animals
Observes animals to detect injuries and or illness and notify medical staff immediately
Bathes animals
Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
Exercise animals in the play yards and rotate so that everyone has a chance to go out
Ensure that proper identification and paperwork is placed on the animals' kennel
Interacting with and getting to know the animals to be able to talk with potential adopters about them in order to make the best match
Maintain positive customer experience and good public visibility
Must be METICULOUSLY clean and detail oriented
May be required to operate shelter vehicles for off-site purposes
May be asked to train volunteers and community service workers
May be asked to run errands to veterinary offices and other suppliers
Additional duties may be required at the discretion of the supervisor
Specific Job Skills and Physical Abilities:
This work is performed in a kennel setting, which is often noisy. Some of the work may be physically demanding and unpleasant. Some duties may be very stressful. Employees may be exposed to injury, disease and/or infection from the animals they attend. Animals must be cared for daily, therefore shift rotation is employed, hours can be irregular and you must be available to work weekends and holidays
Employee will be required to do lifting of up to 60 pounds
Have good written and oral communication skills
Ability to read and comprehend directions, labels and description/instructions
Educational Requirements:
High School diploma or equivalent
Valid Texas driver's license with a good driving record
Send resume and cover letters in response to post.
This position will be paid based on work history and does not include health benefits.
Compensation: DOE, no health benefits offered.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
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Drop files here or
Offsite Dog Adoption Counselor
PAWS is currently seeking an Offsite Dog Adoption Counselor. This applicant will be responsible for finding great homes for our pets while creating a positive experience for prospective adopters at our satellite locations. Applicant must have previous dog experience and some knowledge of animal health/behavior. The applicant must also be prepared to volunteer for one full shift with another PAWS adoption counselor as part of the interview process. Weekends are required. No exceptions.RESPONSIBILITIES:
• Actively reaching out to and interacting with the public, specifically talking with prospective adopters to find out what they are looking for in a pet.
• Interacting with and getting to know the animals in order to better match them to appropriate homes.
• Working with volunteers to increase adoptions.
• Helping people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining an adoption request.
• Willingness and ability to learn about animal behavior, common issues and ways to address them in order to make good adoption matches and to keep animals in homes.
• Thorough cleaning of animal areas and equipment, including spot cleaning of animal and public areas throughout the day in order to prevent/minimize illness as well creating an attractive and comfortable area for the animals.
• Transporting animals, cages and other equipment to and from offsite locations to our shelter in Kyle, TX via van or bus.
• Monitoring the health of the animals on an ongoing basis, rapidly identifying any health problems or conditions (medical or behavioral) and letting the direct manager/vet tech know of these issues.
• Treating all animals humanely, properly and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
• Working courteously and cooperatively with other staff members.
• Potentially filling in for other areas and performing tasks/functions as needed, including helping out at special events.
SPECIFIC JOB SKILLS:
• Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, compassionate, and able to get along well with a variety of people. Excellent written and oral communications skills.
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace.
• Ability and initiative, working with minimal supervision and direction.
• Maturity, good judgment and a professional personal appearance.
• Flexibility and ability to manage multiple tasks.
• The ability to remain pleasant and calm even in stressful situations.
• The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.
• The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.
• The ability to learn about and understand each animal as an individual, with his or her own personality, habits, past experiences etc.
• Familiarity with animals, knowledge of dog and cat behavior or experience volunteering or working with a rescue group, humane society, foster care involvement or other animal welfare agency/veterinary clinic are a must.
PHYSICAL REQUIREMENTS:
• Physical ability to walk/stand on your feet throughout a normal workday required.
• Physical ability to engage in repetitive motions of legs, arms and hands, to hear, to see and to move animals and goods weighing up to 45lbs.
• Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.
EDUCATION REQUIREMENTS:
•High school graduation plus experience working/volunteering with cats.
•Valid Texas driver’s license with a good driving record and reliable transportation.
Please send a cover letter along with resume if you'd like to be a part of our amazing team.
Compensation: DOE, no health benefits offered
This is not a seasonal or short-term position.Please only apply if you are interested in becoming a team member.
**ATTENTION: Only .doc or .pdf files accepted. Files formatted as .docx will be rejected.**
